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Questions & Answers ! For answers
to some frequently asked questions about
To
view any of the other main sections of the
Alliance
Media Boston
Question: How do most nonprofits actually use a video about their organization? Answer: The basics are unchanging. A short video at the beginning of a presentation quickly familiarizes an audience with your organization and establishes a receptive mood for personal interaction. In fundraising, from ongoing support to capital campaigns, video is highly effective in an individual or group presentation or sent by mail to a major donor or corporation. In marketing, a video can introduce families to hospice and your hospice residence or dramatize and promote the merit of your new curriculum. Other uses include community education, recruitment, training, orientation, and "video flypaper" to attract visitors to your organization's conference booth. Through a compelling script, on-camera interviews, music, and professional narration, a custom video about your organization by Alliance Media offers dramatic impact and the limitless ability to tell your story. Video brings the mission and merit of your organization to life, on a TV screen, on a computer monitor, or projected larger-than-life onto a movie screen. Nothing tells the nonprofit story
as powerfully as video.
Question: What are some of the newest ways organizations are using their videos? Answer: Through emerging technologies and the fertile imaginations of Directors of Development, there are new uses for an organization's video production every year. For example, while TV screens and VHS cassettes are still ubiquitous in the nonprofit world, some organizations are having their videos transferred to CD or DVD to expand a production's flexibility and utility. Some organizations are also using all or part of their productions as a featured portion of their Web site. FYI: Alliance Media has been shooting and editing entirely in the digital domain since 1999.
Question: Why do you write the script before shooting a video? Shouldn't you base your script on what the video team has shot? Answer:
We would, after some initial planning, but
only if we had been asked to produce a documentary. A documentary presents an
organization from the producer's or filmmaker's point-of-view. Question: Who's going to write the script? Answer:
Cameras, lighting, sound equipment, and all the other trappings of video
production are simply the necessary tools. We believe the main reasons to hire a
professional firm to create your video are writing
and experience. Just as individuals hire
attorneys to write wills because they have years of training and
experience in the laws and language of the courts, nonprofits need to hire nonprofit
marketing communications professionals to create effective materials. Question: What special experience does your production team have? Answer:
Because 100 percent of our videos are shot on location, our video team has been
in hundreds of different venues over the years, including classrooms,
boardrooms, living rooms, hospice rooms, hospitals, playgrounds, marshlands, and inner city
neighborhoods. Question: Most of your videos don't go over ten minutes. Why is that? Answer:
Videos used in fundraising, capital campaigns, marketing, or other areas where an
action is hoped for from the viewer, such as helping fund a new hospice
residence or donating some acres to a land trust, must respect the
"12-minute rule." Focus groups and marketing studies continue to find that you can
hold the attention of viewers watching a non-entertainment production
for about twelve minutes before they start to squirm in their seats. Of
course, length is just the first basic consideration for holding a viewer's
attention. Question: We know how valuable a video would be for our organization, but there's no way we can pay the high prices we've heard about. How do others do it? Answer:
Perhaps the others who can do it are some of our clients! When we formed our company in
1990, we realized that funding a video was a major obstacle for a majority of
small and medium-sized nonprofits. In fact, that was the reason we formed this
company: to create professional print and electronic marketing communications
materials that would help nonprofits accomplish their missions and that were
within their financial reach. Question: One of our board members says we should give a local company a chance to produce our video. What do you think? Answer:
It makes sense to consider local status or other political
issues when it comes to vendors such as printers but not for certain highly
specialized or creative services, such as fundraising software or videos. In the
latter case, you need to know that your video producer has extensive nonprofit experience in specific areas like capital campaign, educational, or historical
productions as well as the ability to tell a nonprofit's story in a compelling
way that gets results. That is, the video producer must have a track record of
having helped nonprofits motivate the viewer of a video to fund, join,
volunteer, understand, change their opinion, or lend support in some other way. Question:
We’re convinced that your marketing knowledge
and experience in telling the nonprofit story are the right combination for our
video, but you’re in New England and we’re in the West. How can you work
with us? Answer:
It’s true, distance used to be an issue.
Lugging a video camera, lights, and sound equipment, in addition to personal
luggage, used to be a chore. But with each passing year, the capabilities of digital
video equipment get bigger while the size of the equipment gets smaller.
For example, the camera we use today is just one quarter the size of the camera
we used just five years ago, yet is more powerful.
Alliance
Media
Boston
Question: I worry that the materials we produce in-house don't represent our organization as being professional and highly qualified. But we can't afford an ad agency or PR firm. How can you help? Answer:
Since
Alliance Media
works only with nonprofits,
we are accustomed to creating materials that are attractive and effective, but
much more modestly priced than those done by an agency or PR firm. Most nonprofits don't want to project a glossy, expensive-looking image. You need
materials that are visually appealing, have an effectively targeted message,
and are written in a compelling way. Question: We have so many different programs and services, and for that matter, we have several different audiences we target with our materials. How can we afford all those brochures? Answer:
First, your organization may need less printed material than
you think. One of Alliance
Media's most helpful assets is our ability to
organize, prioritize, and distill information. You don't need a textbook
containing every minute detail about your organization and its services. We can
help you identify and express the key information which is important to everyone
and that which is relevant to each particular target group. We can also help
with practical design approaches, e.g., using a simple folder with some general
information and interchangeable inserts to fit each specific need. Question: What if we just can't afford soup-to-nuts professional help even with a simple brochure? Answer:
If budgetary constraints dictate that you absolutely
must design and print out your own materials, we can at least be involved in the
initial creative and marketing strategy and writing so that the message in what
you produce will be on-target. Question: We definitely need concept/writing/design help, but our organization has a strong relationship with a local printer who gives us great rates. Can we use them to handle the printing? Answer:
Absolutely! When our clients have had ongoing
relationships with a printer, we've encouraged them to take advantage of that
relationship. We also have printers with different areas of expertise that we
use when clients want us to take a project through completion. In either case,
we always design with a balance of your budget and printing costs in mind. Question: We have some really competent and creative people on staff. Once in a while, though, they're overextended and simply can't take on a needed project. Or they may not have expertise in a particular area. So our need is really sporadic. Can you help? Answer: We can. We'll take on a single project or a coordinated campaign, and you pay only for what you need when you need it! Alliance
Media
Boston
Question: Some of my best volunteers are not effective speakers. How can I help them with community presentations? Answer:
A script, planned by those in the organization who set
"editorial policy" and written by Alliance
Media professionals, ensures that content is
appropriate, thorough, and consistent with other presentations. And whether the
presentation is formal or informal, a script lends confidence to the speaker. Question: Why not just write our own presentations? Answer:
Alliance Media brings objectivity to decisions about content to be
included. What's
most important to the client is often not most important to the audience! Our
marketing knowledge aids in the development of strategies for reaching the
target audience. And our writing ability makes the message compelling and
memorable, one that gets the desired result. Question: We're lucky to have some very knowledgeable and effective speakers; the only thing they lack is preparation time! What can you do for them? Answer:
Alliance Media can take a client's
information and marketing message and create a speech for a particular speaker,
written in a style that's comfortable
for them. Question: What about a situation where our presenter will be interviewed, such a radio talk show? Answer: Alliance Media will develop a list of suggested questions for the presenter to give beforehand to the interviewer and an outline of points to be covered in the answers so that the presenter can be prepared with thorough, but succinct responses during the interview. Presenters feel more confident with this type of preparation. And interviewers like it because it saves them preparation time. Alliance Media
Boston
Question: Although we know we need help developing our story and our message, we've always had to create these brochures and other materials ourselves. How can we afford you if we can't afford an ad agency or PR firm? Answer: 100 percent of our clients are
nonprofit organizations, small and medium sized organizations.
Our experience tells us that clients value us not just for
the particular projects we do, but for our ability to help small and medium
sized organizations
clarify goals and create materials with a unifying theme and a fresh approach at
a modest cost. Question: Those within our own sphere, like referral sources or colleague organizations, know about us. But we really need to do a better job reaching the people of our community. What can you do? Answer: We can help you clarify who you need to reach, what you need
to tell them, how to reach them, and how often to reach them. Whether
you're in a larger city or a smaller one, every nonprofit has been accumulating
accomplishments and fascinating, interesting, and moving stories that every
community wants to hear about.
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